Our Commitment to Safe Play
At r666, gambling is meant to be entertainment — not a way to earn income or escape problems. We provide real-money games to players in Bangladesh, and with that comes a clear obligation: to make sure every player can enjoy the experience within healthy limits.
This page explains the tools r666 gives you to stay in control, the signs that play may be becoming harmful, and the external resources available to you at any time. We update these policies regularly so they reflect current best practice in player protection.
Age Verification – 18+ Only
r666 strictly prohibits anyone under 18 years of age from opening an account or placing a bet. During registration and before your first withdrawal, we require identity documents. Accepted documents are:
- National ID Card (NID)
- Passport
- Driving Licence
Our KYC team reviews submitted documents within 2 hours on average. Any account where we suspect the holder is under 18 will be suspended immediately pending verification. Funds in suspended accounts are held safely and returned if identity is confirmed.
Important: Providing false identification to bypass the age check is a breach of our Terms & Conditions and may be reported to relevant authorities. Do not share your r666 login credentials with anyone under 18.
Know Your Habits – Self-Assessment
Before reaching for a tool like self-exclusion, it helps to honestly assess your play patterns. Ask yourself the following questions:
- Do I spend more than I planned to on a regular basis?
- Do I chase losses — keep playing to try to win back what I lost?
- Have I borrowed money from family or friends to fund my play?
- Do I feel anxious or irritable when I'm not able to play?
- Has gambling started to affect my work, studies, or relationships?
- Do I hide my playing activity from people close to me?
If you answered yes to two or more of these, consider using one or more of the tools described below. You can also contact our 24/7 Live Chat support, and the agent will connect you with the right account controls — no judgment, no delay.
Deposit & Spending Limits
r666 lets you set hard limits on how much you deposit in a given period. Once a limit is active, it cannot be raised for 72 hours — giving you a mandatory cooling-off window even if you change your mind in the heat of the moment.
| Limit Type | Period | How to Set | Takes Effect | To Raise It |
|---|---|---|---|---|
| Daily Deposit Cap | 24 hours rolling | Account Settings → Responsible Gaming | Immediately | 72-hour waiting period |
| Weekly Deposit Cap | 7 days rolling | Account Settings → Responsible Gaming | Immediately | 72-hour waiting period |
| Monthly Deposit Cap | Calendar month | Account Settings → Responsible Gaming | Immediately | 72-hour waiting period |
| Session Time Reminder | Per session | Account Settings → Responsible Gaming | Next session | Adjust anytime |
The minimum deposit at r666 is ৳150. Even if no limit is set, all standard deposit methods — bKash, Nagad, Rocket, and Upay — process funds within 3 minutes, so changes to your limits take effect before the next top-up goes through.
Self-Exclusion and Cool-Off Periods
If you feel you need a full break from gambling on r666, two options are available:
Cool-Off Period
A temporary pause of 24 hours, 7 days, or 30 days. During this period you cannot log in or place bets. Any pending withdrawal proceeds as normal. The cool-off lifts automatically at the end of the chosen period.
Self-Exclusion
A longer block of 3 months, 6 months, 1 year, or 5 years. Once activated, the account is locked and cannot be reopened before the exclusion period ends — even at your own request. We also suppress marketing emails and notifications for the full duration.
To activate either option, go to Account Settings → Responsible Gaming, or contact our 24/7 Live Chat. Requests made via Live Chat are processed within 15 minutes.
If you self-exclude and then try to open a new r666 account during the exclusion period, we will close the new account as soon as we identify the link. Any balance will be returned to the original verified payment method.
Keeping Minors Off the Platform
If you share a device or a home with people under 18, please take these practical steps to prevent accidental access to r666:
- Log out of r666 fully after every session — do not rely on "remember me" on shared devices.
- Use a strong, unique password for your r666 account that minors do not know.
- Enable your device's built-in parental controls or screen-time restrictions.
- Consider browser-level filtering tools such as Net Nanny or family safety settings in Google Family Link.
- Store your bKash or Nagad PIN separately from your r666 login details.
r666 does not direct any marketing toward people who may be minors, and we do not use content that appeals specifically to children in our promotions.
Spotting Problem Gambling
Problem gambling does not always look dramatic. It often builds slowly. Some patterns to watch for in yourself or someone you care about:
- Spending beyond a personal budget — even small amounts that add up over time.
- Lying to family members about how much time or money goes into gambling.
- Neglecting food, sleep, work, or school because of gambling sessions.
- Using gambling as the main way to deal with stress, loneliness, or boredom.
- Believing that a "big win" will solve financial problems.
- Feeling guilt or shame after a session, but returning to play shortly after.
Recognising these signs early makes it much easier to regain control. r666's responsible gaming tools — especially deposit limits and cool-off periods — are there for exactly this situation. Use them before things escalate.
Where to Get Help
r666's own support team is not a substitute for professional counselling. If you or someone close to you is struggling, the following organisations can help:
| Organisation | What They Offer | Contact |
|---|---|---|
| Gamblers Anonymous | Peer support groups, 12-step programme | gamblersanonymous.org |
| GamCare | Free counselling, chat and phone helpline | gamcare.org.uk |
| BeGambleAware | Information, self-help tools, referral to treatment | begambleaware.org |
| r666 Live Chat | Account controls, limit setup, referral to resources | Available 24/7 on r666.team |
| r666 Support Email | Written requests for self-exclusion or limit changes | [email protected] |
If you contact us via email at [email protected] with a responsible gaming request, we aim to respond and act within 2 hours during regular traffic periods.
How r666 Trains Its Team
Every member of our customer support team completes responsible gaming training before handling player queries. This training covers:
- How to identify language in chat that may indicate a player is in distress.
- The correct process for escalating a welfare concern to a senior operator.
- How to apply account controls swiftly without putting a player through unnecessary friction.
- Maintaining confidentiality — responsible gaming interactions are logged separately from general support tickets.
Agents are also instructed never to pressure a player who is trying to self-exclude or reduce their deposit limits. If you ever feel a support agent has not handled your responsible gaming request properly, please escalate to [email protected] with the subject line "RG Escalation".